We make every order simple, reliable, and transparent from checkout to delivery.

• Shipping Rate: Standard shipping across the U.S. for $6.99. Free shipping on orders over $200.
• Processing Time: 1–3 business days after payment is confirmed
• Estimated Delivery: 7–12 business days within the U.S. after shipment
• Order Tracking: A tracking confirmation email is sent when your order ships
• Shipping Address: Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
• Delays: Occasional delays may occur due to weather, carrier issues, or high-demand periods. These are outside our control but we will assist wherever possible.
• Lost Packages: Contact us at Hello@auroramoissanite.com with your order number if your package has not arrived within the expected delivery timeframe.